The main objective of this Chief Directorate is to provide care and support to the poor and vulnerable groups (including families infected and affected by HIV & Aids). Furthermore, the programme aims to ensure the protection and empowerment of vulnerable children, youth and families as well as facilitating the transformation of development orientated social welfare services to vulnerable individuals, households and communities. The Chief Directorate is responsible for the following functions and services:


Social Welfare Services

  • Older Persons and People with Disabilities: The target group is vulnerable older people including those who are abused, frail and/or indigent. Provide support to existing community networks to provide a range of protective and prevention services to vulnerable groups.
  • HIV/Aids Co-ordination: Develop policy, programmes and guidelines for the implementation of HIV and Aids interventions and deliver comprehensive social development services to vulnerable groups, especially children orphaned as a result of HIV and Aids.
  • Social Relief


Children & Family Services

  • Services to Children and Families: The target group is children under the age of 18 years who are abused, neglected, orphaned, abandoned and/or living in other difficult circumstances; families that are vulnerable, including single-parent, child-headed households, destitute and/or refugee families.
  • Early Childhood Development Services: This includes the establishment of Early Childhood Development Centres and registration for children under six years old, as well as the monitoring and evaluation of services.
  • Protection Services: Aimed at preventing the abuse, neglect and abandonment of children. Programmes aimed at protecting and promoting the well-being of children, especially those in difficult circumstances. These include services to children who are victims of child labour and the commercial sexual exploitation of children, services to country adoptions, and intermediary services in criminal court cases.
  • Rehabilitation services: Services to children living and working on the streets, such as the registration of, and provision of services in shelters and drop-in-centres for homeless children.
  • Continuing care services: Foster care services, adoption services, residential care services, reunification services, aftercare services, management of residential facilities and aftercare support services.
  • Prevention services: Life skills programmes, parenting skills programmes and services.
  • Mental health promotion: Family preservation and family reunification services (which are aligned to the Moral Regeneration Movement), marriage and family guidance/guidance, family guidance services in respect of divorce and mediation services.
  • Welfare Financing, Monitoring and Evaluation
  • Evaluate and monitor services rendered by funded organisations and facilities.
  • Ensure services are rendered in line with legislation and policies.
  • Develop procedure manuals on financial awards to service providers.
  • Maintain welfare information management systems. Monitor and evaluate services rendered within the Department.
  • Identify service gaps and conduct research on appropriate service delivery models.
  • Develop policies, guidelines and procedure manuals for service delivery in line with National and Provincial legislation and policies.
  • Facilitate the process for appraisal of service plans.
  • Sustain partnerships with funded organisations.
  • Develop quality assurance systems and norms and standards for service delivery.
  • Conduct assessments at Regional and District Offices to ensure services are rendered in line with guidelines, procedure manuals and norms and standards for service delivery.
  • Registrar programmes and facilities.


Restorative Services

  • Social Crime Prevention and Victim Empowerment: The development of an integrated strategy for social crime prevention and probation services in the Province.
  • Prevention and Treatment of Substance Abuse: The target group is young people between the ages of 14 and 28 years who are at risk, in conflict with the law, out of school and/or unemployed. Education and awareness programs on HIV and Aids, life orientation and substance abuse; capacity building through information and life skills programmes; integrated programmes for youth involved with substance abuse and other forms of addiction; comprehensive services to girl-children; programmes for young people with disabilities; inclusion and mainstreaming of people with disabilities; prevention of discrimination against people with disabilities; protective workshops and counselling.